Application Support
Encoda Consulting provides technical support and maintenance for custom-built applications, ensuring optimal performance, security, and functionality. This service includes troubleshooting, security updates, and ongoing platform enhancements.
About This Service
The Application Support service addresses technical issues, infrastructure challenges, and security concerns for business applications. Regular updates and patches are applied to maintain security and compliance. The service ensures minimal downtime and smooth user access, with extended support available upon request.
Why Choose Us
- Reliable technical support
- Proactive security and system maintenance
- Continuous improvement and advisory for application evolution
Service Scope
In Scope
- Business Hours Technical Support
- Troubleshooting And Issue Resolution
- Security Updates And Patches
- Minor Functional Enhancements
- Maintenance Reports
- Advisory On Platform Development
Out of Scope
- 24/7 support without prior agreement
- Major feature development outside maintenance scope
- Infrastructure-level system redesigns
Deliverables
Application support tools
Application change history
Technology currency assessment reports
Service Details
Related Services
End-to-end development of scalable web and mobile applications, aligned with business goals and built using Agile or Waterfall methodologies. Designed to balance flexibility with structure, the approach ensures reliable delivery, high user satisfaction, and a clear path from concept to launch.
Encoda provides this service to assist you enhance your existing business applications by introducing new features, improving performance, and ensuring compatibility with modern technologies.
Encoda's Integration service enables businesses to connect disparate systems efficiently. Whether through API connections, custom connectors, or middleware, this service eliminates data silos, enhances workflow automation, and ensures seamless interoperability between business-critical applications, especially when integrating third-party solutions with existing systems.
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